Warranty
What is covered under Warranty?
Our goods are backed by a comprehensive 6-month warranty against manufacturing defects. This warranty is not applicable in case of misuse or regular wear & tear of the product. We’ll either repair or replace the product at our sole discretion.
What we Cover √
- Manufacturing Defects.
- Zipper damage and malfunction.
What we don’t cover ×
- Defects caused by improper use, such as tears, stains etc.
- Zipper malfunction due to pushing hard.
Warranty General T&C:
- Please make sure you keep your proof of purchase safe and sound! You’ll need it to avail your warranty.
- This warranty covers manufacturing defects only and does not cover damage caused by misuse, neglect, accidents, extreme temperatures, solvents, acids, water, normal wear and tear or transportation incidents.
- If your goods happens to need some fixing beyond its specified warranty period, you would have to bear the making cost.
- In the situation that the product you claim warranty on is out of stock or discontinued, you can opt to get your product replaced with another Veneer Bag of the same purchase value. You can also opt for a product replacement of a higher purchase value, and pay the difference.